These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Workik Technologies LLP (“Workik”, “we”, “us”, or “our”) governing your access to and use of Workik’s products, services, web application, browser extensions, APIs, and related software (collectively, the “Services”).
By accessing, registering for, or using any part of the Services — including but not limited to the Workik web application, Workik Desktop App, the Visual Studio Code extension, or any associated features, updates, or integrations — you acknowledge that you have read, understood, and agree to be bound by these Terms and our
Privacy Policy
,
Refund Policy
, and any other policies expressly referenced herein (collectively, the “Agreements”).
If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, the term “User” refers to both you and the entity you represent.
If you do not agree to these Terms, you must not access or use the Services.
Workik reserves the right to update, modify, or replace these Terms at any time at its sole discretion. Any material changes will be communicated through a notice on our website or via email (where applicable). The “Last Updated” date at the top of this page will indicate the most recent revision.
Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Terms.
Certain features or offerings of the Services — including enterprise deployments, on-premise solutions, or third-party integrations — may be subject to additional or supplemental terms.
In the event of a conflict between these Terms and supplemental terms, the supplemental terms shall govern with respect to the applicable feature or service.
The Services are intended for individuals who are at least 18 years old or the age of majority in their jurisdiction, whichever is higher.
By using the Services, you confirm that you meet this requirement.
If you are under 18, you may only use the Services under the supervision of a parent or legal guardian who accepts these Terms on your behalf.
For the purposes of these Terms, the following definitions apply. Words used in the singular include the plural and vice versa, and section headings are for convenience only and do not affect interpretation.
To access or use the Services, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater, and capable of entering into a legally binding agreement.
By using the Services, you represent and warrant that you meet these eligibility requirements.
If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, references to “you” or “your” include both the individual and the entity they represent.
To access certain features of the Services, you may need to create a Workik Account by providing accurate, current, and complete information during registration.
You agree to maintain and promptly update such information as necessary to ensure accuracy and completeness.
You are solely responsible for maintaining the confidentiality of your Account credentials (including your password) and for all activities that occur under your Account.
Workik is not liable for any loss or damage resulting from your failure to secure your credentials.
You agree not to:
If you become aware of unauthorized use of your Account or any other security breach, you must promptly notify Workik at support@workik.com.
Workik reserves the right, at its sole discretion, to suspend or terminate any Account that is suspected of unauthorized use, fraudulent activity, or violation of these Terms.
For organizational or enterprise accounts, the entity that purchases or administers access to the Services is responsible for managing its authorized users and ensuring compliance with these Terms by all such users.
Workik may require additional verification or supplemental agreements for enterprise customers before granting access to specific features, integrations, or deployments — including on-premise or custom implementations.
Workik provides an artificial intelligence–powered software platform designed to assist developers and teams with code generation, documentation, workflow automation, and related software development tasks (the “Services”).
The Services include, but are not limited to:
The Services are offered on a freemium basis. Users may access limited features at no cost or choose to upgrade to paid plans for additional functionality, higher usage limits, token-based or usage-based billing, or enhanced support.
Details of Workik’s paid offerings are provided on the
Pricing page
.
Workik reserves the right to modify available plans, pricing, or features at its discretion.
Workik strives to maintain continuous, reliable access to the Services. However, temporary interruptions may occur for maintenance, upgrades, system failures, or factors beyond Workik’s reasonable control.
Workik does not guarantee uninterrupted or error-free operation and shall not be liable for any resulting loss, delay, or damage, including loss of data or business opportunity.
The Services evolve continuously. Workik may add, modify, or discontinue features or integrations at any time in accordance with Section 19 (Modifications to Terms)..
From time to time, Workik may make available certain features, integrations, or tools designated as “beta,” “experimental,” or “preview.”
These features are provided for evaluation purposes only and may be modified or discontinued at any time.
Beta and experimental features are offered “as is” without warranties and may not be reliable, functional, or secure. Users acknowledge that use of such features is at their own risk.
The Services may integrate or interoperate with third-party products, APIs, or services (for example, code editors, cloud platforms, AI model providers, or payment gateways).
Workik does not control, endorse, or assume responsibility for the availability, content, or performance of any third-party service.
Your use of such services is governed by their respective terms and privacy policies, not these Terms.
For details, see Section 12 (Third-Party Services and Integrations) and the
Privacy Policy
.
The Services are designed to assist users with software development and documentation—not to replace human judgment or validation.
AI-generated or automated outputs may contain inaccuracies or omissions. Users are solely responsible for reviewing, testing, and verifying the suitability of such outputs before use or deployment.
Workik disclaims liability for damages or losses resulting from reliance on unverified outputs, consistent with Section 14 (Disclaimers).
Subject to your compliance with these Terms and any applicable plan limits, Workik grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes.
You may use the Services only as permitted by these Terms and applicable law.
Except as expressly permitted under these Terms, you shall not, and shall not permit any third party to:
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized access or use, you must immediately notify Workik at
support@workik.com
.
Workik shall not be liable for any loss or damage arising from unauthorized access resulting from your failure to safeguard credentials.
Subject to your compliance with these Terms and payment of applicable fees, Workik grants you a non-exclusive, non-transferable, worldwide, royalty-free license to use, reproduce, and modify the AI-generated content (“AI Output”) created through your use of the Services for any lawful purpose, including commercial use.
However, you acknowledge and agree that:
AI Output may be similar or identical to outputs generated for other users;
You are solely responsible for verifying the accuracy, legality, and suitability of any AI Output before reliance or use; and
Workik retains ownership of the underlying AI systems, algorithms, and model logic that produce such AI Output.
Except for the limited rights expressly granted herein, all rights, title, and interest in and to the Services—including but not limited to the software, algorithms, models, user interface, documentation, and trademarks—remain the exclusive property of Workik and its licensors.
No additional licenses or rights are granted to you by implication, estoppel, or otherwise.
Workik may suspend or terminate your access to the Services, with or without notice, if:
You violate these Terms or applicable laws;
Your use threatens the security, stability, or integrity of Workik’s systems; or
Your account activity poses a compliance, reputational, or legal risk.
Upon termination, your right to use the Services will immediately cease. However, Sections 5.4, 5.5, and other surviving provisions will remain in effect.
You retain all rights, title, and interest in and to the content, data, code, files, prompts, and other materials (“User Content”) that you submit, upload, or otherwise make available through the Services.
Workik does not claim ownership of any User Content.
(See also Section 7 – Privacy and Data Protection, regarding how such data is processed and protected.)
By submitting or uploading User Content to the Services, you grant Workik a limited, worldwide, non-exclusive, royalty-free license to host, process, display, and transmit such content solely as necessary to:
Workik will not use User Content for training, fine-tuning, or improving any AI or machine learning models.
(See also Section 8 – AI-Generated Content and Ownership for related AI output licensing terms.)
Workik stores User Content only for the duration necessary to deliver the Services. If a workspace, project, or account is deleted by you, the associated User Content is permanently deleted from Workik’s active systems and cannot be recovered. Workik does not maintain backups or archives of deleted workspaces or User Content.
You are solely responsible for:
Workik is not responsible for any loss, corruption, or deletion of User Content.
You agree not to upload, input, or share any User Content that:
If you provide Feedback, you agree that Workik may use such Feedback without obligation or restriction, and that such Feedback does not create any proprietary or confidentiality rights for you.
Workik may access, preserve, or disclose User Content if it reasonably believes such action is necessary to:
Any disclosure will be handled with due process and, where permitted, reasonable notice to the affected user.
For enterprise or on-premise deployments, Workik may offer additional controls over data storage, retention, access, and deletion in accordance with separate contractual agreements or service-level terms.
Workik is committed to protecting the privacy and confidentiality of your information. Our data practices are designed to comply with applicable data protection and privacy laws, including but not limited to the Information Technology Act, 2000 (India) and other internationally recognized frameworks.
The collection, use, and processing of personal information are governed by our
Privacy Policy
, which is incorporated into these Terms by reference.
Workik collects and processes limited personal and usage data necessary to:
Workik does not use User Content or personal data for training or fine-tuning any AI or machine-learning models.
Workik retains personal data only for as long as necessary to fulfill the purposes described above or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
Users may request deletion of their account and associated data at any time through the process described in the Privacy Policy.
Workik employs commercially reasonable, industry-standard measures to protect data from unauthorized access, loss, or alteration. These include:
While Workik takes these precautions, no system can guarantee absolute security. Accordingly, users acknowledge and agree that Workik shall not be liable for any unauthorized access, disclosure, or loss of data beyond its reasonable control.
The Services may integrate with third-party APIs or tools (for example, cloud providers, AI model APIs, or development platforms). Workik uses such integrations solely for service delivery and does not allow third-party providers to use or retain User Content for their own purposes unless explicitly stated in their policies.
Users are encouraged to review the privacy policies of any connected third-party services.
ββWorkik operates globally, and your data may be transferred to or processed in countries outside your jurisdiction. Workik applies appropriate technical, contractual, and organizational safeguards—such as Standard Contractual Clauses, data processing agreements, and encryption measures—to ensure that such transfers comply with applicable data protection laws and that your data remains protected regardless of location.
Nothing in this Section shall be interpreted as relying on user consent as the legal basis for international data transfers.
Workik respects user privacy and data protection rights as required by applicable law. Depending on your jurisdiction and the nature of Services used, you may have the right to:
Requests to exercise these rights can be submitted to
support@workik.com
.
Workik may require reasonable verification of identity before acting on a request and will respond within a timeframe consistent with applicable legal requirements.
Some features of the Services (for example, those involving AI integrations or collaborative data sharing) may rely on certain permissions or consents. Disabling or withdrawing consent for those may limit or disable related functionality.
In the event Workik becomes aware of any unauthorized access to, disclosure of, or loss of Customer Data processed by Workik or its Subprocessors (a Data Incident), Workik will take commercially reasonable steps to investigate and mitigate the incident. Where legally required, and insofar as it concerns Customer Data, Workik will notify affected Users within seventy-two (72) hours of confirming the incident. Such notice will include, to the extent reasonably available, a summary of the nature of the incident, the data affected, and remedial actions taken or planned.
If a Data Incident originates from a Subprocessor, Workik’s obligation to notify shall apply once Workik receives sufficient notice from that Subprocessor. Notifications may be provided by email, dashboard message, or another reasonable method. Workik’s obligations under this Section are limited to incidents within its reasonable control, and any associated liability is subject to Section 15 (Limitation of Liability).
For enterprise or on-premise deployments, Workik may offer additional privacy and data-control provisions, including dedicated infrastructure, region-specific data residency, and audit support, as defined in separate agreements.
To the extent that Workik's provision of the Services involves processing personal data on your behalf that is subject to applicable data protection laws, the terms of the Workik Data Processing Agreement (DPA), which shall be made available on the Workik website, are hereby incorporated by reference into these Terms and will apply to such processing.
Users retain ownership of the content, code, documentation, and other materials generated through their use of Workik’s Services, to the extent permitted by applicable law.
Because AI-generated content is produced using probabilistic models trained on diverse data sources, such outputs may not be unique and could resemble content generated for other users. Workik does not guarantee the originality, exclusivity, or non-infringement of any AI-generated content.
Users are solely responsible for reviewing, validating, and ensuring that such output complies with applicable laws and does not infringe third-party rights. Workik grants users a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify generated outputs for lawful personal or business purposes.
Workik integrates reputable third-party AI providers — including, but not limited to, OpenAI, Anthropic, Google Gemini, Amazon Bedrock (Mistral, Meta LLaMA, and DeepSeek) — to power certain AI-driven functionalities within the platform.
These providers process user content securely via API connections and operate under their own independent terms of service and privacy policies. Workik does not control, endorse, or assume responsibility for their data-handling practices.
Workik does not train, fine-tune, or develop any AI model using user content. Integrated third-party AI providers process data only as necessary to deliver the specific feature or output requested by the user. All data transmissions occur solely for the limited purpose of enabling that functionality.
By enabling or using any AI-powered feature, you consent to your content being transmitted to and processed by the relevant third-party provider in accordance with its own terms and privacy policy.
Workik is not responsible or liable for how any third-party AI provider handles, retains, or uses data once transmitted, as such use is governed exclusively by that provider’s policies. While Workik periodically reviews its AI providers for alignment with Workik’s security and privacy commitments, it cannot guarantee or control future changes to those providers’ practices or terms. Users are encouraged to review such policies periodically.
Workik may add, replace, or remove third-party AI providers at its discretion. Material updates to the list of active providers may be posted on the Workik website or email. Continued use of AI features after such notice constitutes acceptance of the update.
This provision applies equally to any current or future third-party AI provider integrated into Workik’s platform.
Workik and its licensors retain all rights, title, and interest in the Workik platform, its interfaces, algorithms, logic, and supporting infrastructure.
No provision in these Terms grants users ownership or license in the underlying AI models, training data, or proprietary technologies that enable AI-generated functionalities.
AI-generated content may contain inaccuracies, omissions, or other inconsistencies. It is provided solely for informational and assistive purposes. You are solely responsible for reviewing, validating, and testing any AI-generated output before relying on or deploying it.
Workik disclaims liability for damages arising from reliance on AI-generated materials, including code, documentation, or automation outputs.
Workik makes no representation or warranty that Generated Content will be free from infringement or misuse of third-party rights. You assume full responsibility for your use of such content and for ensuring compliance with applicable laws and intellectual-property obligations.
All rights not expressly granted to the user under these Terms are reserved by Workik and its licensors. Nothing in these Terms confers a license or right to use any Workik trademark, logo, or proprietary information without prior written consent.
You agree to use the Services only in accordance with these Terms, applicable laws, and generally accepted industry practices.
You must not misuse the Services or engage in any activity that interferes with, disrupts, or harms Workik’s systems, other users, or third-party integrations.
Without limitation, you agree not to:
Given Workik’s integration with AI technologies, you agree not to use AI-generated content from the Services to:
Workik reserves the right, at its sole discretion, to monitor activity on its platform for compliance with this Acceptable Use Policy.
Violations may result in warnings, suspension, or termination of access, as well as legal action if warranted.
Workik may also cooperate with law enforcement or regulatory authorities in investigating potential violations.
For enterprise customers or users accessing Workik’s APIs, additional acceptable-use restrictions may apply as set forth in separate agreements or documentation.
Enterprises are responsible for ensuring that all their authorized users and API consumers comply with this Acceptable Use Policy.
If you believe that someone is violating this policy, please contact
support@workik.com
with relevant details.
Workik will investigate all good-faith reports promptly and take appropriate action.
Workik operates on a freemium model. Users may access limited features at no cost or choose to upgrade to a paid plan for additional functionality, higher usage limits, or enhanced support.
Paid plans are available on a monthly or annual subscription basis and may include usage-based or token-based billing as described on the Pricing Page.
Workik reserves the right to modify available plans, pricing, or features at its discretion, provided that active subscribers receive reasonable notice of material changes.
Payments are securely processed by trusted third-party providers such as Stripe and, upon request, PayPal.
By submitting payment information, you authorize Workik and its payment partners to process charges in accordance with their respective terms and privacy policies.
Workik does not store complete payment card details on its servers.
Subscription plans automatically renew at the end of each billing cycle unless canceled by the user via their account settings or by contacting
support@workik.com
.
Users may cancel at any time; cancellations take effect at the end of the current billing period.
Workik provides advance renewal notifications via email or in-app notice.
Users may upgrade their plan at any time; upgrades take effect immediately and any difference in fees will be prorated and billed or credited accordingly. Downgrades take effect at the end of the current billing cycle. Except as expressly provided in a separate Refund Policy or enterprise agreement, no automatic refunds are issued for unused time following a downgrade; prorated credits may be applied at Workik’s discretion.
Except as expressly provided in these Terms, the Refund Policy, or a separately executed enterprise agreement, all subscriptions and other fees are non-refundable once paid. Notwithstanding the foregoing, Workik may issue a refund or credit in limited circumstances, including but not limited to: (a) verified duplicate charges; (b) unauthorized or fraudulent charges; or (c) proven service unavailability for a continuous period that materially prevents use of a paid feature. Any refund decision is at Workik’s reasonable discretion and, where applicable, will be processed within ten (10) business days of Workik’s determination.
For enterprise customers, refund and cancellation rights (including any pro rata refunds) are governed by the applicable enterprise agreement.
(See our
Refund Policy
for further details.)
For enterprise or on-premise deployments, billing, invoicing, and payment terms are governed by a separate written agreement between the customer and Workik Technologies LLP.
If any conflict arises between these Terms and an enterprise agreement, the enterprise agreement shall prevail.
All prices and fees are exclusive of applicable taxes, duties, or levies imposed by taxing authorities.
Users are responsible for paying such taxes, except for taxes based on Workik’s income.
If you believe you have been incorrectly charged, notify Workik within thirty (30) days of the charge date by contacting
support@workik.com
with relevant details. Workik will investigate billing disputes in good faith and will respond within ten (10) business days. Where Workik determines a charge was in error, Workik will issue a refund or credit as appropriate.
You agree to contact Workik and attempt to resolve any billing dispute before initiating a chargeback or reversal with your payment provider. If you initiate a chargeback without first contacting Workik, Workik may suspend your account pending resolution and may recover any costs associated with the chargeback. Workik reserves all rights to contest and reverse unjustified chargebacks.
All rights, title, and interest in and to the Services — including but not limited to the underlying software, algorithms, APIs, models, user interface design, trademarks, logos, and related documentation — are and shall remain the exclusive property of Workik Technologies LLP (“Workik”) and its licensors.
Except as expressly granted in these Terms, no rights or licenses are conveyed to you, whether by implication, estoppel, or otherwise.
All trademarks, service marks, and logos used in connection with the Services are the property of their respective owners.
Subject to your compliance with these Terms and applicable plan limits, Workik grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes.
This license does not grant you any rights in the underlying software, source code, or AI models.
You agree not to:
You retain ownership of AI-generated content created using the Services, as described in Section 8 – AI-Generated Content and Ownership.
However, such ownership does not extend to Workik’s underlying algorithms, models, or infrastructure used to produce that output.
Workik retains all intellectual property rights in its AI systems and supporting technology.
If you provide Feedback (as defined in Section 6.6), Workik may freely use such Feedback for any purpose, including improving its products and services, without obligation or compensation to you. You acknowledge that such Feedback is not confidential and does not create any proprietary rights in your favor.
The Services may include or interoperate with third-party components, open-source libraries, or APIs.
Use of such components is governed by their respective licenses, which are incorporated by reference where applicable.
Nothing in these Terms limits your rights under the applicable open-source licenses.
All rights not expressly granted under these Terms are reserved by Workik and its licensors.
Unauthorized use of the Services or any Workik intellectual property constitutes a breach of these Terms and may result in termination of access and legal action.
The Services may integrate with or rely upon third-party applications, APIs, plug-ins, hosting platforms, or AI model providers (e.g., OpenAI, Anthropic, Stripe, GitHub, AWS, Google Cloud). Such Third-Party Services are operated by independent entities and are not under Workik’s control.
Workik does not endorse, monitor, or assume responsibility for the content, availability, security, or performance of any Third-Party Service. Your use of these services is governed solely by the respective provider’s terms of use and privacy policies. You are encouraged to review those documents before enabling any integration.
When you use a feature that relies on a Third-Party Service, certain data may be transmitted to or through that service as required for functionality —for example, to process payments, generate AI outputs, authenticate access, or host code repositories. Workik transfers only the minimum data necessary to enable such functionality and does not sell or license user data for independent third-party use.
(See also Section 7 – Privacy and Data Protection for data handling obligations.)
While Workik exercises reasonable care in selecting reputable third-party providers, it cannot control their internal operations or security practices. Accordingly, Workik shall not be liable for any unauthorized access, data breach, loss, or compromise arising from the actions or failures of Third-Party Services. Where legally or contractually required, Workik will provide reasonable assistance to affected users in coordinating with the relevant provider to mitigate impact.
Some components of the Services may include open-source software or APIs licensed by third parties. Such components are governed by their respective licenses, which are incorporated here by reference where applicable. Nothing in these Terms limits your rights under those licenses.
If you link your Workik Account to a third-party account (e.g., GitHub or Google), you authorize Workik to access and store certain information from that account as permitted by its provider. You are responsible for maintaining the security of linked accounts and ensuring that your use of integrations complies with all applicable third-party terms.
Workik may suspend or terminate your access to the Services, in whole or in part, at any time and without prior notice, if:
You may terminate your account at any time by deleting your account through the account settings or by contacting support@workik.com. Account termination will result in the permanent deletion of all associated data, including projects, workspaces, and generated content, in accordance with Workik’s data deletion policy.
Upon termination, all rights granted under these Terms will immediately cease, and you must discontinue all access and use of the Services.
Workik may retain limited data where necessary to comply with legal obligations, resolve disputes, or enforce agreements, consistent with its Privacy Policy (see Section 7 – Privacy and Data Protection).
To the maximum extent permitted by law, Workik shall not be liable for any loss, damage, or inconvenience resulting from any suspension, limitation, or termination of access to the Services, whether by Workik or the user.
For enterprise or on-premise customers, termination rights, notice periods, and post-termination data handling may be governed by the applicable enterprise agreement. In the event of a conflict between these Terms and such an agreement, the enterprise agreement shall prevail for the relevant account.
The following provisions shall survive termination or expiration of these Terms: Sections 5.4 (AI Output License), 5.5 (Reservation of Rights), 6 (User Content and Ownership), 7 (Privacy and Data Protection), 11 (Intellectual Property), 12 (Third-Party Services and Integrations), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 17 (Governing Law and Dispute Resolution), 18 (Export Control and Sanctions Compliance), as well as any other provisions which by their nature should reasonably survive termination.
The Services, including all features, content, and AI-generated outputs, are provided on an “as is” and “as available” basis. Workik makes no representations or warranties of any kind, express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement.
Workik’s Services leverage third-party AI APIs and automation systems to assist with code generation, documentation, and related tasks.
Users acknowledge and agree that:
(a) AI-generated output may contain inaccuracies, errors, or unintended results;
(b) Such output should be independently reviewed, validated, and tested before reliance or deployment; and
(c) Workik shall not be liable for any consequences, damages, or losses arising from the use of AI-generated content, including but not limited to code, documentation, or automation results.
Workik does not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected. Occasional downtime, maintenance, or network issues may occur. Workik shall not be responsible for any loss or damage arising from such interruptions or delays.
The Services may interoperate or integrate with third-party APIs, libraries, or infrastructure providers (including but not limited to OpenAI, Stripe, GitHub, AWS, and others). These third parties operate independently and are not controlled by Workik.
Workik is not responsible for the acts, omissions, or performance of third-party providers, nor for any data shared with them during normal operations.
While Workik exercises reasonable care in selecting and working with trusted providers, it does not control their internal security or systems. Accordingly, Workik disclaims responsibility for unauthorized access, breaches, or data loss resulting from failures or actions of third-party services.
Where possible and legally permissible, Workik will assist affected users in addressing such incidents with the third-party provider involved.
Certain features or integrations may be made available in "beta," "experimental," or "preview" form. These features are experimental and may be incomplete, unreliable, or discontinued at any time without notice. They are provided "as is," and Workik shall not be liable for any loss, error, or disruption arising from their use.
To the maximum extent permitted by applicable law:
The limitations set forth herein apply to all causes of action, whether based on contract, warranty, tort (including negligence), strict liability, or any other legal theory, and regardless of whether Workik has been advised of the possibility of such damages.
Workik shall not be responsible or liable for:
Some jurisdictions do not permit the exclusion or limitation of certain types of damages. In such cases, Workik’s liability shall be limited to the minimum extent permitted under applicable law.
Except as expressly stated herein, no advice or information (whether oral or written) obtained from Workik or through the Services shall create any warranty or expand any obligation or liability beyond those expressly set forth in these Terms.
You agree to indemnify, defend, and hold harmless Workik Technologies LLP, its affiliates, officers, directors, employees, contractors, licensors, and agents (collectively, “Workik Parties”) from and against any and all claims, damages, liabilities, losses, costs, or expenses (including reasonable attorney’s fees) arising from or related to:
Workik will:
This indemnification provision constitutes the sole and exclusive remedy available to Workik with respect to third-party claims arising from user conduct, content, or misuse of the Services.
These Terms shall be governed by and construed in accordance with the laws of India.
Except as provided in Section 17.2, any dispute, controversy, or claim arising out of or relating to these Terms, including any question regarding their existence, validity, interpretation, breach, or termination, shall be finally resolved by binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
The seat and venue of arbitration shall be Bengaluru, Karnataka, India, and the proceedings shall be conducted in English. The arbitration shall be conducted by a sole arbitrator mutually appointed by both parties, or, failing agreement, appointed in accordance with the Act.
The arbitral award shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Each party shall bear its own costs of arbitration unless otherwise determined by the arbitrator.
Notwithstanding Section 17.1, either party may seek temporary, interim, or injunctive relief before the courts of Bengaluru, Karnataka, India, to prevent immediate or irreparable harm, preserve confidentiality, or protect intellectual property rights.
This
Such limited court proceedings shall not constitute a waiver of the parties’ obligation to resolve all other disputes through arbitration as set forth in Section 17.1.
Before initiating formal legal proceedings, both parties agree to make reasonable efforts to resolve any dispute, claim, or controversy arising under these Terms through good faith negotiation.
Users may contact Workik at support@workik.com to raise a concern, and Workik will attempt to resolve the issue within a reasonable time frame.
If you access or use the Services from outside India, you are responsible for compliance with all local laws and regulations applicable in your jurisdiction.
You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States, India, or other applicable government has embargoed goods or services (each, a "Sanctioned Country"). You further represent and warrant that you are not a "Specially Designated National" (SDN) or otherwise on any list of prohibited or restricted parties maintained by the U.S. government, the government of India, or any other applicable jurisdiction.
You agree not to, directly or indirectly, use, access, export, re-export, or transfer the Services in violation of any applicable export control laws, trade sanctions, or embargoes. This includes, but is not limited to, a prohibition on using the Services in or for the benefit of any Sanctioned Country or any restricted party.
Workik may suspend or terminate your access to the Services immediately and without prior notice if it reasonably determines that you are in breach of this section.
Workik reserves the right to update, modify, or replace these Terms at any time, at its sole discretion, to reflect changes in its Services, business practices, or applicable laws.
Material changes to these Terms will be communicated through one or more of the following:
Revised Terms become effective upon posting, unless otherwise stated. The “Last Updated” date at the top of the Terms will indicate the most recent revision.
Your continued access or use of the Services after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Services and, if applicable, cancel your account.
For enterprise customers or custom contractual arrangements, modifications to these Terms will not override specific provisions of an executed agreement. In the event of a conflict between these Terms and a separate enterprise agreement, the enterprise agreement shall prevail.
If you have any questions, concerns, or feedback regarding these Terms or the Services, you may contact Workik at:
Workik Technologies LLP
π 1st Floor, 18/J New No 78, Jayanagar 5th Block 40th Cross,
Jayanagar, Bengaluru, Karnataka, 560041, India
π§ Email: support@workik.com
π Website:
workik.com
In accordance with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have a dedicated Grievance Officer.
If you are a user in India and have any grievance or complaint, please contact our Grievance Officer:
Name: Tanvi Gandhi
Email: tanvi@workik.com
Address: 1st Floor, 18/J New No. 78, Jayanagar 5th Block, 40th Cross, Jayanagar, Bengaluru, Karnataka 560041, India
The Grievance Officer will acknowledge your complaint within twenty-four (24) hours and will resolve the complaint within fifteen (15) days from the date of its receipt.